Online Food Delivery Services Market Research Report 2024
Online Food Delivery Services Market Global Industry Analysis And Forecast (2024- 2032) Type (Restaurant-to-Consumer, Platform-to-Consumer), Channel Type (Websites/Desktop, Mobile Applications), Payment Method (Cash on Delivery, Online Payment) And Region
Published date:
Feb 2025Report ID: 473Number of Pages: 250
The Global Online Food Delivery Services Market was worth USD 67.23 Billion in 2023. As such, the forecast is that the market is expected to reach USD 242.87 Billion by 2032 with a CAGR of 15.34% from 2024 to 2032.
The online food delivery market has witnessed a meteoric rise in recent years, driven by factors such as busy lifestyles, technological advancements, and changing consumer preferences. This market encompasses a wide range of services, from traditional food delivery to subscription-based meal kits and grocery delivery. The convenience and accessibility offered by these services have made them increasingly popular among consumers.
Key players in the market include established food delivery platforms, restaurants, and emerging startups. These players compete by offering diverse menus, competitive pricing, and innovative features like real-time tracking and personalized recommendations. The market is also characterized by partnerships between food delivery platforms and restaurants, enabling restaurants to expand their customer reach and tap into new revenue streams. The COVID-19 pandemic accelerated the growth of the online food delivery market as consumers sought safer and more convenient ways to obtain food. This trend is expected to continue, with the market poised for further expansion in the coming years. However, challenges such as high operational costs, competition from traditional food service providers, and concerns related to food quality and safety remain significant.
Top Key Players Involved Are:
"Zomato, Uber Technologies Inc., Delivery Hero, Just Eat Holding Limited, Deliveroo, Postmates Inc, com, me., Foodpanda, Pizza Hut, Grub Hub, DoorDash, Swiggy, Meituan Waimai, Other Active Players."
The rapid rise of online food delivery services can be attributed largely to shifts in consumer lifestyles. As people become increasingly busy and time-constrained, they are seeking convenient and efficient ways to meet their daily needs, including food. Online food delivery offers a solution by eliminating the hassle of cooking or dining out. With just a few clicks, consumers can have a wide variety of cuisines delivered right to their doorstep.
Moreover, changing dietary preferences and a growing interest in healthy eating have also contributed to the popularity of online food delivery. Many platforms now offer options for vegan, vegetarian, and gluten-free diets, catering to the diverse needs of consumers. Additionally, the ability to customize orders and choose from a vast selection of restaurants has made online food delivery a more appealing option for those who are particular about their food choices.
Integration with Grocery Delivery Creates an Opportunity for the Global Online Food Delivery Services Market
Online food delivery services have revolutionized the way we consume food. However, to further expand their reach and cater to a wider customer base, these platforms need to explore new avenues. One such opportunity lies in integrating with grocery delivery services.
By combining food and grocery delivery, online platforms can offer a comprehensive solution for consumers' daily needs. This integration would provide customers with the convenience of ordering both food and groceries from a single platform, eliminating the need for multiple deliveries. Moreover, it would allow these services to tap into the growing market for online grocery shopping, attracting a new segment of customers.
Furthermore, integrating with grocery delivery services can enhance customer loyalty and satisfaction. By providing a wider range of products and services, these platforms can become the go-to destination for consumers' daily essentials. This can lead to increased repeat business and positive word-of-mouth referrals.
The Global Online Food Delivery Services Market is Segmented into Type, Channel Type, Payment Method, and Regions.
By Type, the Platform-to-Consumer segment is expected to dominate the market during the forecast period.
The online food delivery market has witnessed a meteoric rise in recent years, driven by factors such as urbanization, busy lifestyles, and technological advancements. Within this burgeoning industry, one segment has emerged as the dominant player: platform-to-consumer (P2C).
P2C platforms act as intermediaries between restaurants and consumers. They aggregate menus from various eateries, allowing customers to browse and order food from a single platform. This model offers several advantages over traditional restaurant-to-consumer (R2C) delivery services.
By Channel Type, the Mobile Applications segment held the largest share in 2023.
The online food delivery market is witnessing a phenomenal surge, driven primarily by the increasing adoption of smartphones and the convenience they offer. Among the various channels, mobile applications are poised to dominate the landscape in the coming years.
The convenience of mobile apps is unparalleled. Users can browse through vast menus, place orders with a few taps, and track their deliveries in real time. This seamless experience has made mobile apps the preferred choice for consumers seeking quick and easy food options. Moreover, the proliferation of smartphones, especially in developing countries, has significantly expanded the potential customer base for mobile food delivery apps.
North America is Expected to Dominate the Market Over the Forecast Period
North America is poised to maintain its stronghold in the global online food delivery market, driven by several key factors. The region's advanced technological infrastructure, coupled with a high degree of internet penetration, has created a fertile ground for the growth of online food delivery services. This has enabled seamless integration of mobile applications and digital payment systems, providing consumers with a convenient and efficient ordering experience.
Furthermore, North America boasts a diverse culinary landscape, with a wide range of cuisines and dining options available. This diversity has fueled demand for online food delivery services, as consumers seek to explore different culinary experiences from the comfort of their homes. Additionally, the region's busy lifestyles, with many individuals working long hours or juggling multiple responsibilities, have made online food delivery a convenient and time-saving solution for meals.
Online Food Delivery Services Market Top Key Players:
Zomato
Uber Technologies Inc.
Delivery Hero
Just Eat Holding Limited
Deliveroo
Postmates Inc
com
me.
Foodpanda
Pizza Hut
Grub Hub
DoorDash
Swiggy
Meituan Waimai, Other Active Players.
Global Online Food Delivery Services Market
Base Year:
2023
Forecast Period:
2024- 2032
Historical Data:
2017 to 2023
Market Size in 2023:
USD 67.23 Bn.
Forecast Period 2024-32 CAGR:
15.34%
Market Size in 2032:
USD 242.87 Bn.
Segments Covered:
By Type
Restaurant-to-Consumer
Platform-to-Consumer
By Channel Type
Websites/Desktop
Mobile Applications
By Payment Method
Cash on Delivery
Online Payment
By Region
North America (U.S., Canada, Mexico)
Eastern Europe (Bulgaria, The Czech Republic, Hungary, Poland, Romania, Rest of Eastern Europe)
Western Europe (Germany, UK, France, Netherlands, Italy, Russia, Spain, Rest of Western Europe)
Asia Pacific (China, India, Japan, South Korea, Malaysia, Thailand, Vietnam, The Philippines, Australia, New-Zealand, Rest of APAC)
Middle East & Africa (Turkey, Bahrain, Kuwait, Saudi Arabia, Qatar, UAE, Israel, South Africa)
South America (Brazil, Argentina, Rest of SA)
Key Market Drivers:
Changing Consumer Lifestyles
Key Market Restraints:
High Cost of Nutritional Supplements
Key Opportunities:
High Operational Costs
Companies Covered in the report:
Zomato, Uber Technologies Inc., Delivery Hero, Just Eat Holding Limited, Deliveroo, Other Active Players.
Chapter 4: Online Food Delivery Services Market by Type 4.1 Online Food Delivery Services Market Snapshot and Growth Engine 4.2 Online Food Delivery Services Market Overview 4.3 Restaurant-to-Consumer 4.3.1 Introduction and Market Overview 4.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F) 4.3.3 Key Market Trends, Growth Factors and Opportunities 4.3.4 Restaurant-to-Consumer: Geographic Segmentation Analysis 4.4 Platform-to-Consumer 4.4.1 Introduction and Market Overview 4.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F) 4.4.3 Key Market Trends, Growth Factors and Opportunities 4.4.4 Platform-to-Consumer: Geographic Segmentation Analysis
Chapter 5: Online Food Delivery Services Market by Channel Type 5.1 Online Food Delivery Services Market Snapshot and Growth Engine 5.2 Online Food Delivery Services Market Overview 5.3 Websites/Desktop 5.3.1 Introduction and Market Overview 5.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F) 5.3.3 Key Market Trends, Growth Factors and Opportunities 5.3.4 Websites/Desktop: Geographic Segmentation Analysis 5.4 Mobile Applications 5.4.1 Introduction and Market Overview 5.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F) 5.4.3 Key Market Trends, Growth Factors and Opportunities 5.4.4 Mobile Applications: Geographic Segmentation Analysis
Chapter 6: Online Food Delivery Services Market by Payment Method 6.1 Online Food Delivery Services Market Snapshot and Growth Engine 6.2 Online Food Delivery Services Market Overview 6.3 Cash on Delivery 6.3.1 Introduction and Market Overview 6.3.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F) 6.3.3 Key Market Trends, Growth Factors and Opportunities 6.3.4 Cash on Delivery: Geographic Segmentation Analysis 6.4 Online Payment 6.4.1 Introduction and Market Overview 6.4.2 Historic and Forecasted Market Size in Value USD and Volume Units (2017-2032F) 6.4.3 Key Market Trends, Growth Factors and Opportunities 6.4.4 Online Payment: Geographic Segmentation Analysis
Chapter 7: Company Profiles and Competitive Analysis 7.1 Competitive Landscape 7.1.1 Competitive Benchmarking 7.1.2 Online Food Delivery Services Market Share by Manufacturer (2023) 7.1.3 Industry BCG Matrix 7.1.4 Heat Map Analysis 7.1.5 Mergers and Acquisitions
7.2 ZOMATO 7.2.1 Company Overview 7.2.2 Key Executives 7.2.3 Company Snapshot 7.2.4 Role of the Company in the Market 7.2.5 Sustainability and Social Responsibility 7.2.6 Operating Business Segments 7.2.7 Product Portfolio 7.2.8 Business Performance 7.2.9 Key Strategic Moves and Recent Developments 7.2.10 SWOT Analysis 7.3 UBER TECHNOLOGIES INC 7.4 DELIVERY HERO 7.5 JUST EAT HOLDING LIMITED 7.6 DELIVEROO 7.7 POSTMATES INC 7.8 COM 7.9 ME 7.10 FOODPANDA 7.11 PIZZA HUT 7.12 GRUB HUB 7.13 DOORDASH 7.14 SWIGGY 7.15 MEITUAN WAIMAI 7.16 OTHER ACTIVE PLAYERS
Chapter 8: Global Online Food Delivery Services Market By Region 8.1 Overview 8.2. North America Online Food Delivery Services Market 8.2.1 Key Market Trends, Growth Factors and Opportunities 8.2.2 Top Key Companies 8.2.3 Historic and Forecasted Market Size by Segments 8.2.4 Historic and Forecasted Market Size By Type 8.2.4.1 Restaurant-to-Consumer 8.2.4.2 Platform-to-Consumer 8.2.5 Historic and Forecasted Market Size By Channel Type 8.2.5.1 Websites/Desktop 8.2.5.2 Mobile Applications 8.2.6 Historic and Forecasted Market Size By Payment Method 8.2.6.1 Cash on Delivery 8.2.6.2 Online Payment 8.2.7 Historic and Forecast Market Size by Country 8.2.7.1 US 8.2.7.2 Canada 8.2.7.3 Mexico 8.3. Eastern Europe Online Food Delivery Services Market 8.3.1 Key Market Trends, Growth Factors and Opportunities 8.3.2 Top Key Companies 8.3.3 Historic and Forecasted Market Size by Segments 8.3.4 Historic and Forecasted Market Size By Type 8.3.4.1 Restaurant-to-Consumer 8.3.4.2 Platform-to-Consumer 8.3.5 Historic and Forecasted Market Size By Channel Type 8.3.5.1 Websites/Desktop 8.3.5.2 Mobile Applications 8.3.6 Historic and Forecasted Market Size By Payment Method 8.3.6.1 Cash on Delivery 8.3.6.2 Online Payment 8.3.7 Historic and Forecast Market Size by Country 8.3.7.1 Bulgaria 8.3.7.2 The Czech Republic 8.3.7.3 Hungary 8.3.7.4 Poland 8.3.7.5 Romania 8.3.7.6 Rest of Eastern Europe 8.4. Western Europe Online Food Delivery Services Market 8.4.1 Key Market Trends, Growth Factors and Opportunities 8.4.2 Top Key Companies 8.4.3 Historic and Forecasted Market Size by Segments 8.4.4 Historic and Forecasted Market Size By Type 8.4.4.1 Restaurant-to-Consumer 8.4.4.2 Platform-to-Consumer 8.4.5 Historic and Forecasted Market Size By Channel Type 8.4.5.1 Websites/Desktop 8.4.5.2 Mobile Applications 8.4.6 Historic and Forecasted Market Size By Payment Method 8.4.6.1 Cash on Delivery 8.4.6.2 Online Payment 8.4.7 Historic and Forecast Market Size by Country 8.4.7.1 Germany 8.4.7.2 UK 8.4.7.3 France 8.4.7.4 Netherlands 8.4.7.5 Italy 8.4.7.6 Russia 8.4.7.7 Spain 8.4.7.8 Rest of Western Europe 8.5. Asia Pacific Online Food Delivery Services Market 8.5.1 Key Market Trends, Growth Factors and Opportunities 8.5.2 Top Key Companies 8.5.3 Historic and Forecasted Market Size by Segments 8.5.4 Historic and Forecasted Market Size By Type 8.5.4.1 Restaurant-to-Consumer 8.5.4.2 Platform-to-Consumer 8.5.5 Historic and Forecasted Market Size By Channel Type 8.5.5.1 Websites/Desktop 8.5.5.2 Mobile Applications 8.5.6 Historic and Forecasted Market Size By Payment Method 8.5.6.1 Cash on Delivery 8.5.6.2 Online Payment 8.5.7 Historic and Forecast Market Size by Country 8.5.7.1 China 8.5.7.2 India 8.5.7.3 Japan 8.5.7.4 South Korea 8.5.7.5 Malaysia 8.5.7.6 Thailand 8.5.7.7 Vietnam 8.5.7.8 The Philippines 8.5.7.9 Australia 8.5.7.10 New Zealand 8.5.7.11 Rest of APAC 8.6. Middle East & Africa Online Food Delivery Services Market 8.6.1 Key Market Trends, Growth Factors and Opportunities 8.6.2 Top Key Companies 8.6.3 Historic and Forecasted Market Size by Segments 8.6.4 Historic and Forecasted Market Size By Type 8.6.4.1 Restaurant-to-Consumer 8.6.4.2 Platform-to-Consumer 8.6.5 Historic and Forecasted Market Size By Channel Type 8.6.5.1 Websites/Desktop 8.6.5.2 Mobile Applications 8.6.6 Historic and Forecasted Market Size By Payment Method 8.6.6.1 Cash on Delivery 8.6.6.2 Online Payment 8.6.7 Historic and Forecast Market Size by Country 8.6.7.1 Turkey 8.6.7.2 Bahrain 8.6.7.3 Kuwait 8.6.7.4 Saudi Arabia 8.6.7.5 Qatar 8.6.7.6 UAE 8.6.7.7 Israel 8.6.7.8 South Africa 8.7. South America Online Food Delivery Services Market 8.7.1 Key Market Trends, Growth Factors and Opportunities 8.7.2 Top Key Companies 8.7.3 Historic and Forecasted Market Size by Segments 8.7.4 Historic and Forecasted Market Size By Type 8.7.4.1 Restaurant-to-Consumer 8.7.4.2 Platform-to-Consumer 8.7.5 Historic and Forecasted Market Size By Channel Type 8.7.5.1 Websites/Desktop 8.7.5.2 Mobile Applications 8.7.6 Historic and Forecasted Market Size By Payment Method 8.7.6.1 Cash on Delivery 8.7.6.2 Online Payment 8.7.7 Historic and Forecast Market Size by Country 8.7.7.1 Brazil 8.7.7.2 Argentina 8.7.7.3 Rest of SA
Chapter 9 Analyst Viewpoint and Conclusion 9.1 Recommendations and Concluding Analysis 9.2 Potential Market Strategies
Chapter 10 Research Methodology 10.1 Research Process 10.2 Primary Research 10.3 Secondary Research
Frequently Asked Questions
What would be the forecast period in the Global Online Food Delivery Services Market research report?
The forecast period in the Global Online Food Delivery Services Market research report is 2024- 2032.
Who are the key players in the Global Online Food Delivery Services Market?
Zomato, Uber Technologies Inc., Delivery Hero, Just Eat Holding Limited, Deliveroo, Postmates Inc, com, me., Foodpanda, Pizza Hut, Grub Hub, DoorDash, Swiggy, Meituan Waimai, Other Active Players.
What are the segments of the Global Online Food Delivery Services Market?
The Online Food Delivery Services Market is Segmented into Type, Channel Type, Payment Method, and Regions. Type the market is categorized into (Restaurant-to-Consumer, Platform-to-Consumer), Channel Type the market is categorized into (Websites/Desktop, Mobile Applications), Payment Method the market is categorized into (Cash on Delivery, Online Payment). By region, it is analyzed across North America (U.S.; Canada; Mexico), Eastern Europe (Bulgaria; The Czech Republic; Hungary; Poland; Romania; Rest of Eastern Europe), Western Europe (Germany; UK; France; Netherlands; Italy; Russia; Spain; Rest of Western Europe), Asia-Pacific (China; India; Japan; Southeast Asia, etc.), South America (Brazil; Argentina, etc.), Middle East & Africa (Saudi Arabia; South Africa, etc.).
What is the Global Online Food Delivery Services Market?
The online food delivery market has witnessed a meteoric rise in recent years, driven by factors such as busy lifestyles, technological advancements, and changing consumer preferences. This market encompasses a wide range of services, from traditional food delivery to subscription-based meal kits and grocery delivery. The convenience and accessibility offered by these services have made them increasingly popular among consumers.
How big is the Global Online Food Delivery Services Market?
The Global Online Food Delivery Services Market was worth USD 67.23 Billion in 2023. As such, the forecast is that the market is expected to reach USD 242.87 Billion by 2032 with a CAGR of 15.34% over the period from 2024 to 2032.