According to a new report published by AkVis Intelligence, titled, “Automotive Service Market by Type, Vehicle Type, Service Provider Service Channel, and End-User: Global Opportunity Analysis and Industry Forecast, 2024–2032,” the global Automotive Service market size was valued at USD 733.51 million in 2023, and is projected to reach USD 1198.81 Billion by 2032, registering a CAGR of 5.61% from 2024 to 2032.
The automotive service industry provides maintenance and repair services for vehicles, including regular inspections, mechanical fixes, tire services, collision repairs, and aftermarket modifications. The market is expected to grow due to the increasing number of automobiles and advancements in automotive technology. Primary service providers include dealers, independent auto repair shops, franchise chains, and specialty stores. Vehicles are segmented into passenger cars, commercial vehicles, and two-wheelers, with passenger cars leading due to their widespread use. Geographical segmentation reveals key markets in North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. Technological advancements, such as diagnostic tools and telematics, enhance service effectiveness and precision. The car maintenance sector is continuously expanding and adapting to technological advancements, regulatory changes, and evolving customer tastes.
According to The Automotive Service Market is segmented into Type, Vehicle Type, Service Provider, Service Channel, End-User, and Region. By Type, the market is categorized into Maintenance Services, Repair Services, and Exterior & Structural. By Vehicle Type, the market is categorized into Passenger Vehicles, Commercial Vehicles, and Electric Vehicles. By Service Provider, the market is categorized into Dealerships, Independent Garages, Specialty Shops, and Mobile Mechanics. By Service Channel, the market is categorized into In-House Services, Mobile Services, and Online Services. By End-User, the market is categorized into Individual Consumers and fleet Operators. By Region, it is analyzed across North America (U.S.; Canada; Mexico), Eastern Europe (Bulgaria; The Czech Republic; Hungary; Poland; Romania; Rest of Eastern Europe), Western Europe (Germany; UK; France; Netherlands; Italy; Russia; Spain; Rest of Western Europe), Asia-Pacific (China; India; Japan; Southeast Asia, etc.), South America (Brazil; Argentina, etc.), Middle East & Africa (Saudi Arabia; South Africa, etc.)..
The Automotive Service market is expected to grow due to increased consumer awareness and preference for preventative maintenance. Car owners are increasingly seeking services to avoid costly repairs and ensure long-lasting vehicles. Regular maintenance tasks like oil changes, brake checks, and tire replacements are crucial for smooth and safe driving. Service providers are responding by offering comprehensive maintenance packages and emphasizing routine inspections. This trend aligns with a larger industry trend that prioritizes proper vehicle maintenance over addressing post-occurrence issues.
Digital solutions are transforming the automotive service industry, offering a significant opportunity for growth. Advanced technologies like online booking systems, digital payment options, and mobile applications are being used to improve customer experience. These tools simplify booking, provide live notifications, and enable vehicle maintenance records monitoring. A McKinsey report shows that digital solutions can increase productivity by up to 20%, reducing waiting times, identifying issues with advanced diagnostic tools, and providing customized service suggestions. This digital revolution is attracting tech users and driving the car maintenance market.
Global Automotive Service Market, Segmentation
The Automotive Service market is segmented based on Type, Vehicle Type, Service Provider Service Channel, End-User, and region.
Vehicle Type:
The automotive service market is expanding due to the increasing demand for regular maintenance for commercial vehicles like trucks, vans, and buses. This demand is driven by the growing e-commerce industry and trucking activities. Service providers are investing in diagnostic equipment and training to cater to these unique needs. Their thorough maintenance plans and quick reaction times attract fleet operators, driving the growth of the auto care market and preparing it for long-term sustainable expansion.
Service Provider:
The automotive service market is largely influenced by dealerships, which offer specialized services using OEM parts. This ensures top-notch repairs and upkeep, improving vehicle efficiency and lifespan. Dealerships leverage their direct connection to OEM parts and manufacturer training to provide reliable maintenance solutions for individual, fleet, and corporate clients. Their strong customer loyalty and brand trust contribute to their dominance. By implementing digital service scheduling, improving customer service, and creating personalized maintenance plans, dealerships solidify their leadership, leading to sustained growth and customer satisfaction.
Region:
North America is experiencing significant growth in the car care market due to its well-developed automobile industry and high demand for maintenance and repair services. The region is transforming the industry by integrating digital solutions and green practices, such as advanced diagnostic equipment and online appointment booking systems. This has supported various service providers, including dealer service centers and independent repair shops. North America focuses on innovation, customer satisfaction, and environmental awareness.
Some of The Leading/Active Market Players Are-
- Lear Corporation (USA)
- Gentex Corporation (USA)
- Continental Automotive Systems (USA)
- Magna International Inc. (Canada)
- Bosch Automotive Service Solutions (Germany)
- Continental AG (Germany)
- ZF Friedrichshafen AG (Germany)
- ThyssenKrupp AG (Germany)
- Schaeffler Group (Germany)
- Siemens AG (Germany), and Other Active Players
Key Industry Developments
- In January 2024, O2 Investment Partners announced that Straightaway Tire & Auto, a leading independent, full-service aftermarket automotive repair and service platform, completed the acquisitions of Maple Grove Auto Service and Warzecha Auto Works.
- In January 2024, KPIT partnered with Microsoft to introduce an Azure OpenAI Service-powered Copilot to improve automotive repair and maintenance. The Copilot, built on KPIT's Trace2Fix platform, aims to address customer retention and dealership profitability issues due to complex vehicle systems and a global shortage of skilled technicians.
Key Findings of the Study
- The market is expected to grow significantly, reaching USD 1198.81 billion by 2032, at a CAGR of 5.61%, driven by increasing vehicle numbers, technological advancements, and consumer awareness.
- The market is segmented based on service type, vehicle type, provider, channel, end-user, and region, highlighting diverse opportunities across different segments and regions.
- Digital solutions are revolutionizing the automotive service industry, improving customer experience, streamlining operations, and boosting productivity by up to 20% through advanced diagnostics and personalized recommendations.
- North America's automotive industry infrastructure, high demand for maintenance services, and emphasis on innovation, customer satisfaction, and environmental sustainability are driving growth in the region.
